At American Home Line, maintaining your trust is important to us. Privacy is fundamental to
the services we offer our customers and with strict policies we protect it. This Statement
discloses the information practices for American Home Line’s and our affiliates’
Web sites, including what type of information is gathered and tracked, and how the
information is used and/or shared.
This Privacy Statement applies to American Home Line websites, affiliates, microsites,
digital marketing initiatives, services, social media sites that collect data, as well as
their offline product support services and any affiliates’ Web sites that link to the
Statement. From time to time, we may supplement this Statement with additional information
without prior notice relating to a particular interaction we have with you.
American Home Line at the address listed below. Usage of this site confirms your acceptance
COOKIES & SIMILAR TECHNOLOGIES
The American Home Line site(s) use "cookies," small text files that can be read by
store your preferences and settings; help with sign-in; provide targeted ads; and analyze
site operations. We also use web beacons to help deliver cookies and compile analytics.
These may include third-party web beacons, which are prohibited from collecting your
personal information. You have a variety of tools to control cookies and similar
technologies, including Browser controls to block and delete cookies or you can opt out.
SSL& DATA STORAGE
American Home Line website (www.americanhomeline.com)
standard SSL (Secure Socket Layer) to enhance security of transactions. This ensures all
data is encrypted during transmission between your computer/smartphone and electronic
devices, our website, the bank, and credit card payment gateway.
To enhance security, we do not store, record, share, rent, lease to any third party
‘All customer related credit/debit cards' details and any other personally
INFORMATION WE COLLECT
American Home Line collects many types of information to operate effectively and to provide
you with the best products, services, and experiences. We collect information when you
register, sign in and use our site(s) and services. We also may get information from other
companies. We collect this information in a variety of ways, including from web forms,
technologies like cookies, web logging, and software on your computer or other devices.
HOW WE USE YOUR PERSONAL INFORMATION
American Home Line uses the information collected to operate, improve and personalize the
products and services it offers. We may also use the information to communicate with you,
for example, informing you about relevant company news, promotions, events, customer
service, marketing, corresponding with you for customer satisfaction surveys, market
research, or to support products or services you have obtained from us in connection with
certain transactions, or in connection with a job application or products.
We do not disclose your personal information to third parties besides American Home Line
affiliates, partners, vendors without your consent. We may disclose information, including
with American Home Line affiliates and vendors; when required by law or to respond to legal
process; to combat fraud or protect our interest; or to protect lives.
You can stop the delivery of future promotional e-mail from American Home Line sites and
services by following the specific instructions in the e-mail you receive. Depending on the
respective service, you may also have the option of proactively making choices about the
receipt of promotional e-mail, telephone calls, and postal mail for particular American Home
Line sites or services.
We collect your personal information for various purposes. We may combine the information we
collect from you with information obtained from other sources to help us improve its overall
accuracy and completeness, and to help us better tailor our interactions with you. In
addition, we may also collect information relating to your use of our Web sites through the
use of various technologies, including cookies.
If a request is made to American Home Line, for example, information on a product or service,
a call-back, or specific marketing materials, we will use the information you provided to
fulfil your request. To help us do this, we may share information with others, for instance,
American Home Line's business partners, financial institutions, shipping companies, or
postal or government authorities, involved in fulfilment. In connection with a transaction,
we may also contact you as part of our customer satisfaction surveys or for market research
PERSONALIZING YOUR EXPERIENCE ON OUR WEB SITES
We may use information we collect about you to provide you with a personalized experience on
our Web sites, such as providing you with content in which you may be interested and making
navigation on our sites easier.
We may use your personal information to support products or services you have obtained from
us, such as notifying you of a product update or fix. We may also provide “Live
Chat” sessions on our Web sites to assist you while you’re navigating through
our sites; we will use personal information you provide via these sessions in accordance
with this Privacy Statement.
While providing technical support to you, we may sometimes have incidental access to data
that you have provided to us or data that is located on your system. This data may contain
information about you, your organization’s employees, customers, partners, or
suppliers. This Privacy Statement does not apply to our access to or handling of this
information; the conditions regarding the handling and processing of that data is covered by
The information you provide to American Home Line, as well as the information we have
collected about you indirectly, may be used by American Home Line for marketing purposes.
You may at any time choose not to receive marketing materials from us by following the
unsubscribe instructions included in each e-mail you may receive.
Regarding a job application or inquiry, whether advertised on a American Home LIne Web site
or otherwise, you may provide us with information about yourself, such as a resume. We may
use this information throughout American Home Line in order to address your inquiry or
consider you for employment purposes. Unless you tell us not to do so, we may keep the
information for future consideration.
American Home Line also provides social media services on its Web sites to enable online
sharing and collaboration among members who have registered to use them. These may include
Twitter, Facebook, Instagram, forums, wikis, blogs, Vimeo, YouTube and other social media
platforms to name a few. When downloading and using these applications or registering to use
these social computing tools, you may be asked to provide certain personal information.
Registration information will be subject to and protected in accordance with this Privacy
Statement, except for the information that is automatically made available to other
participants as part of your profile. These applications and tools may also include
supplemental privacy statements with specific information about collection and handling
practices. We advise you to read those supplemental statements to understand what the tools
and applications may do.
Any other content you post, such as pictures, information, opinions, or any other type of
personal information that you make available to other participants on these social platforms
or applications, is not subject to this Privacy Statement. Rather, such content is subject
privacy information provided in relation to their use, as well as the process by which you
can remove your content from such tools or get help to do so. Please refer to them to better
understand yours, American Home Line's, and other parties' rights and obligations
with regard to such content. You should be aware that the content you post on any such
social computing platforms may be made broadly available to others inside and outside
American Home Line.
Any information transmitted through email is the property of American Home Line and is
intended only for the person or entity to which it is addressed and may contain confidential
and/or privileged material. The statements and opinions expressed in an e-mail may not
represent those of the company. Any review, retransmission, dissemination and other use of,
or taking of any action in reliance upon, the information by persons or entities other than
the intended recipient is prohibited. If you received an email from us in error, please
contact the sender immediately and delete the material from any computer.
We may also use or share your information to protect the rights or property of American Home
Line, our business partners, suppliers, clients, or others when we have reasonable grounds
to believe that such rights or property have been or could be affected. In addition, we
reserve the right to disclose your personal information as required by law and when we
believe that disclosure is necessary to protect our rights, or the rights of others, or to
comply with a judicial proceeding, court order, or legal process served on our Web sites.
INFORMATION FOR BUSINESS PARTNERS & SUPPLIERS
If you are a business partner, supplier, vendor, agency or a third-party we may use
information provided on our site(s) to administer and develop our business relationship with
you, the business partner you represent generally. It may also include sharing certain
information with other business partners (subject to any confidentiality obligations that
may exist), or American Home Line customers or prospects. In connection with a particular
transaction or program, we may also contact you as part of customer satisfaction surveys or
for market research or with select shipping companies, financial institutions, and postal
authorities involved in fulfilment.
SHARING OF PERSONAL INFORMATION & INTERNATIONAL TRANSFERS
American Home Line has business processes, management structures, and technical systems that
cross borders. As such, we may share information about you within American Home Line and
transfer it to countries around the world where we do business accordance with the uses
identified above and with this Privacy Statement. Our Privacy Statement and our practices
are designed to provide a globally consistent level of protection for personal information
all over the world. This means that even in countries whose laws provide for less protection
for your information, American Home Line will still handle your information in the manner
In some cases, American Home Line uses suppliers located in various countries to collect,
use, analyze, and otherwise process information on its behalf. It is American Home
Line's practice to require such suppliers to handle information in a manner consistent
with American Home Line's policies.
From time to time, we may disclose information that identifies you at an individual level and
which we collected on our Web sites to other non-American Home Line entities that are
not acting as our suppliers, such as our business partners. We do not sell or lease such
Circumstances may arise where, whether for strategic or other business reasons, American Home
Line decides to sell, buy, merge or otherwise reorganize businesses in some countries.
Such a transaction may involve the disclosure of personal information to prospective or
actual purchasers, or the receipt of such information from sellers. It is American Home
Line’s practice to seek appropriate protection for information in these types of
Please be aware that in certain circumstances, personal information may be subject to
disclosure to government agencies pursuant to judicial proceeding, court order, or legal
process. We may also share your information to protect the rights or property of American
Home Line, our business partners, suppliers or clients, and others when we have reasonable
grounds to believe that such rights or property have been or could be affected.
INFORMATION SECURITY AND ACCURACY
We intend to protect your personal information and to maintain its accuracy. American Home
Line implements reasonable physical, administrative, and technical safeguards to help
protect your personal information from unauthorized access, use and disclosure.
We will retain your registration information for as long as your account is active or as
needed to provide you services. If you wish to request that we no longer use your
registration information, please contact us at the details below. We will retain and use
your registration information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
American Home Line does not deliver third party online advertisements on its Web sites but it
advertises its products and services on others' Web sites and search engines. Please
familiarize yourself with those Web site operators' or network advertisers' privacy
policies to understand their practices relating to advertising, including what type of
information they may collect about your Internet usage. American Home Line does not provide
any information relating to your usage of American Home Line Web sites to Web site operators
or network advertisers.
We have also engaged with certain third parties to manage some of our advertising on other
your IP address) about your activities on American Home Line's and others' Web sites
to provide you targeted American Home Line advertisements based upon your interests.
LINKS TO NON-AMERICAN HOME LINE WEB SITES AND THIRD PARTY APPLICATIONS
To allow you to interact with other Web sites on which you may have accounts (such as
Facebook and other social media sites) or join communities on such sites, we may provide
links or embed third-party applications that allow you to login, post content or join
communities from our Web sites.
We may also provide you with general links to non-American Home Line Web sites. Your use
of these links and applications is subject to the third parties’ privacy policies, and
you should become familiar with the third-party sites' privacy policies before using the
links or applications. American Home Line is not responsible for the privacy practices or
the content of those other Web sites.
NOTIFICATION OF CHANGES
We will post a notice for 30 days at the top of this page notifying users when this Privacy
Statement is updated or modified in a material way.
PRIVACY QUESTIONS AND ACCESS
If you have a question about this Privacy Statement or American Home Line’s handling of
your information, you can send an email via the contact form.
Working days: 5 days a week (Monday to Friday) from 9am to 5pm. We are closed on statutory
and civic public holidays.
We may ask you to verify your identity and to provide other details to help us to respond to
your request before providing you with any information or correct any inaccuracies.
Last modified: February 20, 2019